FOUR POINTS BY SHERATON SHENZHEN, Shenzhen – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Four Points by Sheraton Shenzhen offers 438 rooms with 24-hour room service, pillow menus, laptop-compatible safes, and workspaces. Some rooms feature mountain views, a pool with a view, and private bathrooms with bathrobes, slippers, and walk-in showers. Each room includes a flat-screen TV, tea and coffee maker, minibar, and air conditioning.
Dining Options
The hotel has four dining options: The Grill & Bar serves steaks, wines, and signature cocktails. China Spice specializes in Cantonese cuisine and herbal soups. Taste Signature Restaurant offers a buffet of Western and Asian dishes. The Lounge provides drinks and snacks in a modern setting.
Leisure & Facilities
Guests can use the outdoor heated pool, fitness center with Technogym equipment, and spa offering massages and beauty treatments. The hotel also has a children's playground and a business center. Meeting spaces cover over 1,200 square meters and can host up to 500 people.
Location & Transport
Situated in Futian Free Trade Zone, the hotel is a 10-minute walk from Lok Ma Chau Port and Huanggang Border Crossing. Shenzhen Convention & Exhibition Center is a 5-minute drive away. A shuttle runs to Futian Checkpoint and Subway Station from 9:30 AM to 6:30 PM. Shenzhen Bao'an International Airport is a 30-minute drive.
Accessibility & Services
The hotel has wheelchair-accessible rooms with roll-in showers, lowered outlets, and grab rails. Other services include 24-hour security, daily housekeeping, mobile key access, and laundry. Complimentary Wi-Fi is available throughout the property. Parking is offered at Cafu Plaza, 100 km away.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's pool
Spa & Leisure
- Rooftop pool
- Sun loungers
- Massage
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a mixed experience at the hotel. The rooms were very clean and offered a great view, but there was a slightly musty smell lingering. The service was friendly and responsive, although an unexpected fee was requested during my stay. The location, while convenient for border access, was far from downtown with limited facilities nearby. The dining was a bit hit or miss, with the buffet spread being good but the pricing felt a bit high for the quality of food.
The hotel offers spacious and well-maintained rooms, though they have a slightly outdated feel. The facilities like the gym, swimming pool, and health spa are clean and inviting. Some areas still have a lingering smell, but it's not overwhelming.
The hotel offers spacious rooms in the East Tower, making it one of the best hotels in Szenchen. The service was excellent and super-helpful, except for one receptionist. The location is not the best but has dining options available. The dining experience was delicious, with a variety of food choices.
I had a mixed experience at the hotel. While the room was well-maintained and spacious with a good view, I felt it was a bit small for the price paid. The location was convenient for visiting the border crossings and within walking distance to some attractions, but it was a bit offside from the city center. The dining options were quite good, especially for those wanting a mix of Western and Eastern dishes.
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